Last Updated: 11/29/2023
Thank you for choosing Velectror.com. We strive to provide you with a seamless shopping experience, including efficient and reliable shipping services. Please review our Shipping Policy to understand how we handle the delivery of your orders.
1. Order Processing Time
1.1. We aim to process and ship orders within 1-3 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
2. Delivery Time
2.1. Our standard shipping generally takes 5-7 business days for delivery to all countries and regions.
2.2. For orders within the United States, we offer expedited shipping, with delivery expected in 2 to 3 business days.
2.3. Please note that unforeseen circumstances, such as weather conditions or other external factors, may impact delivery times. We appreciate your understanding in such situations.
3. Free Shipping
3.1. We are delighted to offer free shipping on all orders, applicable to all countries and regions.
4. Order Tracking
4.1. Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery.
5. Shipping Destinations
5.1. We ship to all countries and regions.
6. Shipping Changes or Cancellations
6.1. If you need to make changes to your shipping address or cancel an order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order is dispatched.
7. Customs and Duties
7.1. For international orders, please be aware that customs and duties may apply upon arrival in your country. These charges are the responsibility of the customer.
8. Undeliverable Packages
8.1. If a package is undeliverable due to an incorrect address provided by the customer or failure to claim the package from the carrier, additional shipping charges may apply for reshipment.
9. Contact Us
9.1. If you have any questions or concerns about our Shipping Policy, please contact us at support@velectror.com.
Thank you for choosing Velectror.com. We appreciate your business and look forward to providing you with exceptional products and services.